Begin by browsing through our selection, choose your requirements by
clicking the buy button and adding them to the shopping basket.
To check what you are buying at any stage click on the Shopping Cart
button at top of the page which will take you to your shopping basket. Items
can be removed from the shopping basket at any stage, if required.
When you are happy with the items you have placed in the Shopping
Cart, follow the Checkout and Pay link from the mainbasket page to the Secure Order page.
Alternatively, use the link to the popup mini-basket at the top left of each
page ( within the /shop directory ) to simply view your basket contents. This
may take a bit longer to load than usual because of the
encryption process. Complete the order form details,
where you can also specify colours, special requests, delivery details, etc.
and compose an accompanying message. Then click the Submit button. This will take you to a summary page, where you can double check all your
details on one simple, easy to read page.
We receive you order once you have chosen your payment method.
Secure Credit Card: we accept Visa, Mastercard, American Express and Diners Club cards. All payments are handled by DPS, our
banks recommended and approved secure payment server. We do not have any access to your card details so we cannot add additional
charges.
Bartercard: Fill in your Bartercard details on the form provided and submit the payment details.
Charge Account:Only for existing customers who have an established charge account. Fill in company details, order number etc
and submit the details.
Cheque In The Mail: You must fill in the details for us to get your information and we will watch the mail closely for your cheque to
arrive. There is a 7 day clearance on cheques before we can send out your order.
Direct Credit:Please record your payment details so we can check our bank account for your payment. Our bank details are
provided to you at this point (with your order reference number) for either visiting an ASB bank to make the deposit or via internet or
phone banking. You must use your order number when you make the deposit.
Paypal: Record your paypal details and submit them, you will follow through to a thank you page and be asked to then login to your
paypal account to authorise the payment.
We check our emails every 15 minutes during business hours, so you can expect
confirmation of your order very promptly. The longest you will have to
wait will be 48 hours to allow for some public holidays, when we are
closed. If you do not receive confirmation, you may have given us the wrong
email address.
Payment Method-delete which does not apply: Credit Card (should we ring you or will you
ring us?) /
Direct Credit / Paypal (we will email a payment request) / Charge Account
Fill in the spaces with your details and email to us, not forgetting to specify your preferred payment method and whether we should ring you. We
do not recommend sending credit card details via email though if you wish to please divide the number and the expiry date between two emails, for
securities sake.
We will email to confirm the order and payment method.
If you have any problems with E-mailing or Faxing your order, please feel free
to phone us on 0800 533333 ( or if you're outside NZ dial +64 9 579 5692 ).
Problems with our website-Something not working right, we would love to hear from you so we can fix it. Please email us using the link at the top of the page.Thank you.